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  • Which entity is responsible for the personal data processing?
  • Which data is collected?
  • How is the collected data used?
  • Which legal basis enables the personal data processing?
  • Which security requirements are in place to prevent the data against unauthorised access, alteration or destruction?
  • How can individuals access, correct or delete the personal data and exercise their other rights?
  • For how long is the data stored?
  • What are cookies and how does Key Terms use them?
Who is responsible for processing personal data?
Key Terms, Software, Lda is a limited liability corporation, with offices at Rua do Alecrim, 26E, 1200-018, Lisboa, Portugal and the tax identification number 517 265 974. Key Terms acts as the data controller carrying out your personal data processing when you deal with Key Terms, including as regards the personal data collected from the Website.
What data is collected?
The personal data collected by Key Terms will depend on the type of interaction with us and may include the following types:
Personal Data Types
Personal Data Concerned
Contact details data
Name, surname, postal address, telephone or mobile number, fax number, email address or other similar contact information.
Business data relating to partnerships and projects
Billing data, payment data and / or information in the context of answering any questions, requests or complaints.
Billing data
Credit/debit card numbers, security code numbers, or other related billing information.
Security authentication data
User identification, passwords and similar security information required for authentication and access to Key Terms accounts.
Preference data
Information about the holder’s preferences and interests, as far as this relates to projects or partnerships, and how you prefer to receive communications from Key Terms.
Social networks data
Shared information on social networks when you interact with Key Terms.
IT usage data
User ID, roles, rights, login times, computer name, IP address.
Image related data
Image, in photography or video, and recording of voice, in audio or video.

Although you are not required to share your personal data with Key Terms, in some cases we may not be able to respond effectively to your request or any questions you may have if you choose not to share your personal data with Key Terms.
How is collected data used?
Key Terms will only use collected data for the following purposes:

Purposes
Data Processing Purposes
Business activity and marketing
Contact management
Partner management for the implementation and development of partnerships and projects.
Marketing, including sending newsletters when the user registers on the Site.
Surveys and questionnaires.
Collection and processing of image and voice data to be published on websites, social media, printed publications, and conferences.
Electronic communications management
Management of the use of the Site, including the compilation of statistics to understand how Key Terms can improve its performance and thus more effectively meet User expectations and increase the level of personalization of the Site to suit, as far as possible to the tastes and preferences of Users. The aggregated data and statistics do not, however, include details that can be used to identify the Users of the Website.
Key Terms will not share the data provided by you through the Website to third parties.
Accounting, tax, and administrative management
Partners management.
Suppliers management.
Administrative management.
Economic and accounting management.
Compliance with legal obligations
User identification, passwords and similar security information required for authentication and access to Key Terms accounts.
Which legal basis enables the personal data processing?
Key Terms takes all necessary and legally required precautions to ensure, considering the available technology, an adequate level of protection of data collected, in particular by implementing the necessary technical and organisational measures to protect your personal data against its accidental destruction, loss or alteration, as well as against access and other unauthorised actions, namely: (i) password protection, (ii) use of digital certifications, (iii) physical entry restrictions to the locations where servers that store personal data are located; (iv) “firewalls”, (v) secure communication via https protocol. Key Terms informs that these security measures are reviewed and updated according to the needs and state of the art of these materials.

Not withstanding the security measures adopted by Key Terms, we advise you to take security measures, namely active firewalls as well as updated antivirus and antispyware. Although the measures taken aimed at ensuring the online and offline security of data, you should be aware that no security system can absolutely ensure that all of your data are protected.

If for any reason, it occurs a security breach that accidentally or unlawfully causes unauthorised destruction, loss, alteration, disclosure or access to your personal data, Key Terms will notify the relevant authorities without delay, and, where possible, within 72 hours from the knowledge of this fact. Key Terms will inform you of the data breach in accordance with GDPR and other applicable law.
Which security requirements are in place to prevent the data against unauthorised access, alteration or destruction?
Key Terms ensures, at any time, the exercise of the statutory rights by data subjects, namely the right of access, rectification, restriction of processing, data portability, object and erasure (“right to be forgotten”), as well as to object (opt-out) to data processing for direct marketing purposes.

For the exercise of the statutory rights, you may send a written request addressed to Key Terms (data controller), by e-mail to info@keyterms.ioor by post to Key Terms, Software, Lda, Rua do Alecrim, 22E, 1200-018, Lisbon, Portugal.

If you consider that there was a breach of your statutory rights, you may lodge a complaint with the supervisory authority. In Portugal, the supervisory authority is Comissão Nacional de Proteção de Dados (hereafter “CNPD”). More information on CNPD is available at www.cnpd.pt.
How can individuals access, correct or delete the personal data and exercise the other rights?
Key Terms ensures, at any time, the exercise of the statutory rights by data subjects, namely the right of access, rectification, restriction of processing, data portability, object and erasure (“right to be forgotten”), as well as to object (opt-out) to data processing for direct marketing purposes.

For the exercise of the statutory rights, you may send a written request addressed to Key Terms (data controller), by e-mail to info@keyterms.ioor by post to Key Terms, Software, Lda, Rua do Alecrim, 22E, 1200-018, Lisbon, Portugal.If you consider that there was a breach of your statutory rights, you may lodge a complaint with the supervisory authority. In Portugal, the supervisory authority is Comissão Nacional de Proteção de Dados (hereafter “CNPD”). More information on CNPD is available at www.cnpd.pt.
For how long is the data stored?
Key Terms will retain personal data collected from you only for as long as necessary for the data processing purposes. The storage period of data may therefore vary according to the purposes of data processing.

For instance, as regards newsletters, the data storage period starts from the opt-in date by filling in the form available on our Website and will end at the time you cancel the newsletter’s subscription. In case you opt-out from receiving our newsletters, you will receive a notification by email and your details will be removed from our newsletters mailing list.

Once your personal data are no longer needed, Key Terms will securely delete it.
Key Terms may be obliged to retain personal data for a longer period where it has to comply with legal obligations on data retention periods, statutory limitation periods, potential claims and guidelines issued by the supervisory authorities, including by CNPD.
What are cookies and how does Key Terms use them?
Our Website uses tracking technologies (cookies) to ensure several features and a better performance of the Website. These technologies allow us to collect data such as location, date and time of access, IP addresses, etc. More information about using tracking is available in our Cookies Policy.
Google Analytics browser opt-out
To provide Website visitors with more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services. To learn more about the Google Analytics Browser Opt-out extra, please click here.
Other issues you should know about Key Terms' privacy policy
The Website may contain links to third-parties websites. Key Terms is not responsible for the privacy policies of these websites. Users are advised to visit the privacy policies of third-parties websites. This information only refers to the Privacy Policy applicable to Key Terms.

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